We guarantee our products
are brand new, authentic and come in its original box / packaging. We
will not be able to guarantee the condition of the shoebox
or if the shoes have minor crease, etc. If you are a collector,
we would recommend for you to purchase from a retail store
so you can physically inspect the product.
100% Satisfaction Guarantee.
Return
Please submit your return request and we will send you the details on how to send the shoes back for refund or exchange, usually within one hour after your email is received.
All returns & exchanges must be requested within 14 days of the date the package was delivered. For return/exchange, shoes must be in brand new condition as received, with the original box they came with without any tape or marks on the shoebox. If the shoes are defective after being worn, then please contact the manufacturer to get a replacement. We can only guarantee our products are brand new, authentic and come in its original box. We will not be able to guarantee the condition of the shoebox or if the shoes have minor crease, etc. If you are a collector, we would recommend for you to purchase from a retail store so you can physically inspect the product.
Returns and exchanges packages sending back to PickYourShoes.Com must be post marked within 14 days from when your request has been approved. It will take 5-10 business days to process all returns and exchanges. If the return/exchange isn't returned within the alotted time, we will not be able to process your return/exchange and will send a money request for shipping fee to ship the package back.
If you received the wrong products you may send the items back for return/exchange and we will reimburse shipping fee (we will only be able to reimburse USPS priority shipping fee or Fedex/UPS ground shipping fee and we will not be able to reimburse for any other types of services).
Buyer pays for shipping back to PickYourShoes.Com in original condition & packaging.
Exchange
Buyer is responsible for shipping item back to PickYourShoes.Com with a $12 money order (do not send check). If you are sending more than 1 item back for exchange, then it will be $12 for the first item and $6 for each additional item. The shipping fee will be used to ship the exchanged item(s) back to the buyer. Returns and exchanges back to PickYourShoes.Com must be posted marked within 14 days your request has been approved.
*All return and exchange shoes must be
in original resellable condition. If the merchandises are defective
after wear. The customer must contact the manufactueres directly (Reebok, Adidas, Nike, etc) to process
exchanges or return through the manufacturers.
Conditions
For refunds and exchanges, customers must apply for return
through the online return application form below within 14 days
upon receiving the merchandise. Merchandises must be in their
original condition and packaging. No refunds will be allowed
if these conditions are not met. Please contact
us if you
have any questions.
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