What Payment Methods does PickYourShoes.Com accept?
PickYourShoes.Com uses Paypal's shopping cart system to accept credit card and bank payments. (For First Time customers, please make sure to place your order to your billing address or we will deny your transaction. We can only ship to an address different from your  

Customers without a Paypal account will have an option to set up an account with Paypal while you go through the payment process. However, you do not need to create a PayPal account if you choose not to. You will be prompted by PayPal to create an account with them or not after the transaction goes through.

If you have or choose to create a Paypal account, returning purchases to PickYourShoes.Com or to any websites that accepts Paypal payments as well as eBay auctions can be done in a few clicks. Paypal is an eBay company with industry leading security to protect your financial info.

Where is PickYourShoes.Com?
We are located in 20651 Golden Springs Dr. Suite #288, Diamond Bar, CA 91789, USA.

Do not send return and exchange packages to this address. Go through the Online Return Application Form , our return / exchange system will issue a full instruction on how to send the products back to us and the address of the warehouse to send your order back to.

What is PickYourShoes.Com's Return Policy?
We will gladly accept return in brand new condition. All shoes purchased from PickYourShoes.Com can only be returned in brand new condition with original box and all applicable accessories (ex. retro card, original shoe laces, etc..) The return must be requested 14 days from the day the shoes are delivered to our customers. Returns and exchanges back to PickYourShoes.Com must be posted marked within 14 days your request has been approved.

*Defective shoes must be mailed back to Manufacturers (example: Nike, Adidas) in exchange a gift certificate at the shoes' suggested retail price value. We can only guarantee that the shoes purchased from PickYourShoes.Com are authentic and in brand new condition, no exceptions. We can not guarantee the condition of the shoebox. For collectors or as a gift, please add a note on the note line when placing the order for us to pick the best shoebox. For detail information on how to return your defective shoes to Nike please email us.

Is PickYourShoes.Com a retail store?
We are currently only an online store with office and warehouse in Walnut, California. No retail locations.

Are PickYourShoes.Com's Products Authentic?
We only sell authentic shoes. gear and apparel. No variants and no fakes. PickYourShoes.Com has direct dealership with most of the brands carried on the site. Other merchadise are purchased through authorized dealers. Every product is guaranteed authentic. We have been in business since 2002 and

How does PickYourShoes.Com get such collection of rare and exclusive shoes?
PickYourShoes.Com has top tier dealership with the brands we carry. We also have arrangements with many domestic & foreign shoe stores to exchange or buy shoe styles that are limited edition or shoes that are not released in the U.S.A. We are always looking for new suppliers who can supply us rare & unique authentic shoes. If you are interested in becoming a supplier to PickYourShoes.Com, please send an email to pys_sell@hotmail.com.

Is My Payment to PickYourShoes.Com Secure?
All Payment are done online through the 100% secured "https" Paypal server. Paypal is an eBay company that is trusted world wide. PickYourShoes.Com will never get your credit card number (Paypal transfers your payment to us) and you never have to worry about your credit card info gets stolen or sold to other party online because Paypal protects the sensitive information on its online secure servers.

Does PickYourShoes.Com have a satisfaction guarantee?
We have a 100% satisfaction guarantee. If you are not satisfied with your product within 14 days of receipt you can send it back to us for full refund (less shipping fees)

* All returns and exchanges must be in original new condition with all accessories in new condition. We cannot take back any worn or used products. *Additional shipping fee will be requested for exchange.

PickYourShoes.Com Suppliers?
PickYourShoes.Com purchases directly from manufacturers and direct dealers only. *PickYourShoes.Com does not purchase from Factories in China and does not have any relationship with any business in China. We have received reports of Factories and business claiming to be suppliers of PickYourShoes.Com. Please do not be fooled.

Paypal Shopping Cart Services
PickYourShoes.Com uses Paypal's shopping cart system to accept all credit cards and bank payments. (For First Time customers, please make sure to place your order to your billing address or we will deny your transaction. We can only ship to an address different from your billing address if you are a returning customer.)

Customers without a Paypal account will be setting up an account with Paypal while you go through the payment process.

Once you have a Paypal account, returning purchases to PickYourShoes.Com or to any websites that accepts Paypal payments as well as eBay auctions can be done in a few clicks. Paypal is an eBay company with industry leading security to protect your financial info.

Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

PayPal has quickly become a global leader in online payment solutions with 40 million account members worldwide. Available in 38 countries around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal. PayPal has received close to 20 awards for technical excellence from the Internet industry and the business community at large -most recently the 2003 Webby Award for Best Finance Site and the 2003 Webby People's Voice Award for Best Finance Site.

Located in San Jose, California, PayPal was acquired by eBay Inc. in October, 2002.

We accept Money order payments. To place a money order transaction please checkout throught the "Money Order / Wire Payment" button in shopping cart. Go through the shopping cart process and follow the instruction to mail us your money order payment.

We Only accept money orders for the US Postal Office, Western Union and Money Gram. No exceptions.

*All Money order payments must be in US Currency and cashable by a US - based bank!!
*We do NOT accept Canadian Postal money orders.
*CA Residents please add 9.75% tax.
*Please remember to keep the receipt stub from your money order so that if your money order gets lost, you can still get the money back.
*Please understand that we cannot be responsible for lost mail.
*Do not send cash!!
*We do not hold shoes for money order payments so please make sure you send the payment to us as soon as you can or the shoe of your choice may run out.

Make Money order (please include shipping fee) payable to:
"PickYourShoes.Com"

Send the money order to
20651 Golden Springs Drive, Suite #288
Walnut, CA 91789

We accept Western Union Wire payments. To place a Western Union Wire transaction please checkout throught the "Money Order / Wire Payment" button in shopping cart. Go through the shopping cart process and follow the instruction to finalize your wire payment.

If you have any questions regarding Western Union Wire payment to PickYourShoes.com please email us at pickyourshoesWU@gmail.com.